Qualified Associates will help in diagnosing the situation and will set up to produce you with necessary sections for repairs or substitution solution after defective products is returned to Auxx-Lift. I initially experienced some questions about the put in in the Auxx Attic lift for my certain challenge. Lutz Klooth, https://knoxowdk29629.lotrlegendswiki.com/1308012/the_ultimate_guide_to_auxx_lift_products_maximizing_space_and_efficiency_in_your_home