Dialpad is really a cross-channel 'softphone' revenue platform with voice, video, call center, and messaging functions. It's not a CRM in and of alone but a lightweight yet impressive Resource that integrates with extra broad-showcased CRM platforms like Zendesk and Salesforce. But as organizations broaden and alter, using a central https://directmysocial.com/story4651903/the-crm-diaries